To register your complaints, use any of the following options as per your convenience.

Call Us

You can call our GE Money Customer care @ 39022000 & our executives would be glad to assist you.

Note: If calling from a mobile phone, please prefix your city STD code.
Our executives would be servicing between 8:00 A.M to 5:00 P.M, Monday to Saturday. Our IVR (Interactive Voice Recording) facility be available 24 hours on the Helpline.

Write To Us

Manager- Customer Services

GE Money
PO Box 10595, Shakur Basti Post Office,
New Delhi-110034.

Email us @

customercare.gemoney@ge.com (along with your Ge Money Loan Account Number & contact number/s in the Subject Line).

We will respond to you within 5 working days of receiving your letter or email.

Incase you are not satisfied with the response from Helpline or customercare.gemoney@ge.com you can also email us at head.services@ge.com (With the reference number provided to you by the customer care team & contact number/s in the Subject Line).

If your concern is still unresolved, you can write to:

Divya Dhody
Vice President
Head Customer Services
DLF Infinity Towers, Tower C, 12th Floor, Block 2,Building 3,DLF Cyber City,
Gurgaon -122002(Haryana) India.
Ddhody@ge.com

(With the reference number provided to you by the customer care team & contact number/s in the Subject Line).

How soon can I expect a response?

We will respond to you within 5 working days of receiving your letter or email.